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Andre27jm7
Participating Frequently
September 5, 2017
Question

I can't see anything in my composition in After Effects!

  • September 5, 2017
  • 3 replies
  • 7616 views

I have looked everywhere and all people had either another problem that is not the one I have or just never got a answer and I'm fraking out because I have to know it for an enterview (I'm only 18 so you get my stress). I really need help and even if is necessary, someone that has TeamViewer could help me!

    This topic has been closed for replies.

    3 replies

    Inspiring
    September 8, 2017

    Without knowing what is going on it is hard to troubleshoot but here are some things to look for:

    1. Make sure your fast Preview is not set to Wireframe

    2. Make sure your solos are turned off (you may have one that is outside of view with the solo icon on.... column for solo should be empty)

    3. Make sure your visibility is turned on (eye should be on)

    4. Make sure CAP LOCK is off (if cap lock is on the refresh is disabled)

    5. Double click on Hand tool to make sure composition is actually in view.

    6. Finally if your application is acting up then try resetting your preferences:

    1. Exit the application

    2. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) as

    you start Adobe Software. You may be prompted to delete the current settings. The

    new preferences files are created when you start the application.

    Let me know if any of this was helpful. And just as Dave suggested the more information the better.

    Kevin J. Monahan Jr.
    Legend
    September 8, 2017

    Hi Andre27jm7,

    Sorry for this issue. Did you ever find a solution? Please let us know if our experts’ advice helped you or if you still need help.

    Thanks,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Dave_LaRonde
    Inspiring
    September 5, 2017

    I'm sorry, but we can't help you.

    We don't know your version of AE.

    We don't know about your computer or operating system.

    We don't know if you have ever used AE before.

    Show us screen shots of your full AE user interface that illustrate your problem.  And supply us with the information we don't have.