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martech_5976
Inspiring
November 15, 2024
Answered

i cannot Launch After Effect 2025

  • November 15, 2024
  • 11 replies
  • 5695 views

I’m so frustrated that I had to work on an urgent task today, only to find out that I couldn’t open After Effects at all.

It seemed like I had options, but after installing and uninstalling it several times, I still couldn’t get it to work.

At first, I thought it might be because of C4D, but then I realized that wasn’t the issue. I’ve wasted 4-5 hours on this already.

Here are the four options I was presented with:

Start in Safe Mode
Reset Preferences
Manage Plugins
Continue
None of these options worked to get After Effects running.
I feel hopeless and have to accept that I will lose this job/task.

 

    Correct answer martech_5976

    I want to tell you that I can now use After Effects. I was able to enter Save Mode, reset preferences, and use the program as usual. I just tested opening it without setting anything up. Thank you again! 

    11 replies

    Blissful_T4D
    Blissful_T4D
    Participant
    February 4, 2026

    Same issue here photoshop works when I got After effects working but media encoder didn’t open,.  uninstalled everything reinstalled everything Photoshop works Media encoder works and After effect Doesn’t work ?   used Adobe creative cleaner on everything reinstalled and again Aftereffect doesn’t load I have not seen Aftereffects for 3 days now ..

    I just got the company to buy Creative cloud … really ,.there’s are ALOT of threads point to the very issue that have been active for many years . and Adobe cares Zero about it seems...

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    February 4, 2026

    Hi ​@Blissful_T4D,

     

    Sorry to hear about the crash. Could you share more details on what’s happening? Are there any error messages or crash reports? What are your system specifications (CPU, GPU, RAM, OS version)?

    Let me know.

     

    Thanks,

    Nishu

    Blissful_T4D
    Blissful_T4D
    Participant
    February 4, 2026

    HP Zbook Power 

    CPU :Intel(R) Core(TM) Ultra 9 185H (2.30 GHz)

    RAM: 64.0 GB

    GPU RTX 2000 ADA Generation

    Win 11

     

    I have reinstalled And used the

    AdobeCreativeCloudCleanerTool

    AdobeLimitedAccessRepairTool

    many times …. if Media Cleaner works After effects does NOT, if After effect works Media cleaner doesn’t 

     

    if I go back to AE 25 AE works but again Media Cleaner doesn’t the fact i have tried multiped times show I’ve wasted HOURS on this,,,,  & shows should gone with Affinity and Resolve for this project.

    Sébastien Périer17107209
    Community Manager
    Sébastien Périer17107209Community Manager
    After Effects Sr. Quality Engineer
    November 22, 2024

    I'm happy that you are now able to use AE. 

    Have a nice day,

    Seb

    M
    martech_5976AuthorCorrect answer
    Inspiring
    November 21, 2024

    I want to tell you that I can now use After Effects. I was able to enter Save Mode, reset preferences, and use the program as usual. I just tested opening it without setting anything up. Thank you again! 

    S
    Simrrun357250799h3o
    Participant
    February 20, 2025

    Hi, I am experiencing the same issue and have not yet found. would be helpful if you could share how you resolved the issue.

    Sébastien Périer17107209
    Community Manager
    Sébastien Périer17107209Community Manager
    After Effects Sr. Quality Engineer
    November 20, 2024

    Hi @martech_5976 ,

     

    thanks for the video, it is really helpful. I've shared your recording with the engineering team so we can investigate.

    Seb

    M
    martech_5976Author
    Inspiring
    November 19, 2024

    Hey, I still can't use After Effects.
    Could you take a look at this video?

    https://drive.google.com/drive/folders/1brW4yt1hlg_qB7nU7pi1IxUbAv--7-y-?usp=sharing

    It's still freezing the same way.
    I'm sure I've updated the GPU and installed
    both the old and new versions of After Effects
    multiple times, but it's still the same.
    I have no options left.


    Windows 10 Pro 64-bit
    Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz 2.90 GHz
    NVIDIA GeForce RTX 3060 Ti


    https://drive.google.com/drive/folders/1brW4yt1hlg_qB7nU7pi1IxUbAv--7-y-?usp=sharing

    B
    Bell2616539239y8
    Participant
    April 12, 2025

    I'm also facing same issue, how to fix it, @Sébastien Périer17107209 

      M
      martech_5976Author
      Inspiring
      November 19, 2024

      Hey, I still can't use After Effects.
      Could you take a look at this video?

      https://drive.google.com/drive/folders/1brW4yt1hlg_qB7nU7pi1IxUbAv--7-y-?usp=sharing

      It's still freezing the same way.
      I'm sure I've updated the GPU and installed
      both the old and new versions of After Effects
      multiple times, but it's still the same.
      I have no options left.


      Windows 10 Pro 64-bit
      Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz 2.90 GHz
      NVIDIA GeForce RTX 3060 Ti



      M
      martech_5976Author
      Inspiring
      November 16, 2024

      I don’t have Trend Micro installed, and I haven’t received any Crash Reporter.
      I just switched to this new account, so there are no plugins installed yet.
      I’m wondering if it might be related to not having C4D installed?

      M
      martech_5976Author
      Inspiring
      November 16, 2024

      Windows 10 Pro 64-bit
      Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz 2.90 GHz
      NVIDIA GeForce RTX 3060 Ti

      I assume the issue isn't related to the operating system since Photoshop, Illustrator, and Premiere Pro are still working fine.

      I updated the RTX 3060 Ti drivers, but I still can't open the program. It gets stuck on the "Initialize Required Components" screen. Regardless of whether I select Safe Mode or Reset Preferences, it remains stuck on the same screen.

      I also tried switching to Version 2024, but the problem persists exactly the same.

      Sébastien Périer17107209
      Community Manager
      Sébastien Périer17107209Community Manager
      After Effects Sr. Quality Engineer
      November 15, 2024

      Hi martech,

       

      I'm so sorry you are having issues launching AE 2025. 
      Could you tell me more about the computer specs:
      - OS, and OS version

      - CPU, GPU and GPU driver version

      Do you get any Crash reporter dialog when AE crashes?

      If you are on Windows, do you have Trend Micro installed?


      From Creative Cloud you can still install AE 24.6. Could you try installing it and see if it works fror you?

      Sebastien
      After Effects Quality Engineer

      A
      Airweb_AE
      Legend
      November 15, 2024

      When you launch After Effects, does nothing appear, does it stay in the background tasks,

      or does it crash on the splash screen? If so, at which step?

       

      Generally, this isn't an issue related to After Effects.

      Check your GPU drivers.

      They might be improperly installed or simply not up to date.

       

      And also, you should check your computer's files

      Use the System File Checker tool to repair missing or corrupted system files

      Show more replies
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