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martech_5976
Inspiring
Nov 15, 2024 7:43 AM UTC
Answered

i cannot Launch After Effect 2025

I’m so frustrated that I had to work on an urgent task today, only to find out that I couldn’t open After Effects at all.

It seemed like I had options, but after installing and uninstalling it several times, I still couldn’t get it to work.

At first, I thought it might be because of C4D, but then I realized that wasn’t the issue. I’ve wasted 4-5 hours on this already.

Here are the four options I was presented with:

Start in Safe Mode
Reset Preferences
Manage Plugins
Continue
None of these options worked to get After Effects running.
I feel hopeless and have to accept that I will lose this job/task.

 

    martech_5976Correct answer
    Inspiring
    Nov 21, 2024 12:09 PM UTC

    I want to tell you that I can now use After Effects. I was able to enter Save Mode, reset preferences, and use the program as usual. I just tested opening it without setting anything up. Thank you again! 

    View reply

    20 replies

    precise_partner71f3
    Participant
    Aug 7, 2026 2:16 PM UTC

    Crashed last night and now I my After fx 2025 won’t open. I get the list 

    Start in safe mode

    Reset Preferences 

    Manage Plugins

    Continue

    I have tried them all and none of them work. I can still open up AE 2026 but need 2025. Any suggestions? 

     

     

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    Nishu Kushwaha
    Community Manager
    Nishu KushwahaCommunity Manager
    Community Manager
    Aug 7, 2026 4:38 PM UTC

    ​@precise_partner71f3,

     

    Sorry to hear about the issue. Do you mind creating a new thread with the following details?

    • What are your system specifications (CPU, GPU, RAM, OS version)?
    • Are there any error messages or crash reports?
    • Have you installed any third-party plug-ins for After Effects?

    Looking forward.

     

    Thanks,

    Nishu

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    precise_partner71f3
    Participant
    Aug 7, 2026 4:40 PM UTC

    I unistalled and reinstalled its all good now. thx

     

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      Blissful_T4D
      Blissful_T4D
      Participant
      Feb 4, 2026 2:06 AM UTC

      Same issue here photoshop works when I got After effects working but media encoder didn’t open,.  uninstalled everything reinstalled everything Photoshop works Media encoder works and After effect Doesn’t work ?   used Adobe creative cleaner on everything reinstalled and again Aftereffect doesn’t load I have not seen Aftereffects for 3 days now ..

      I just got the company to buy Creative cloud … really ,.there’s are ALOT of threads point to the very issue that have been active for many years . and Adobe cares Zero about it seems...

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      nishu_kush
      nishu_kush
      Legend
      Feb 4, 2026 2:38 PM UTC

      Hi ​@Blissful_T4D,

       

      Sorry to hear about the crash. Could you share more details on what’s happening? Are there any error messages or crash reports? What are your system specifications (CPU, GPU, RAM, OS version)?

      Let me know.

       

      Thanks,

      Nishu

      Translate
      Blissful_T4D
      Blissful_T4D
      Participant
      Feb 4, 2026 8:26 PM UTC

      HP Zbook Power 

      CPU :Intel(R) Core(TM) Ultra 9 185H (2.30 GHz)

      RAM: 64.0 GB

      GPU RTX 2000 ADA Generation

      Win 11

       

      I have reinstalled And used the

      AdobeCreativeCloudCleanerTool

      AdobeLimitedAccessRepairTool

      many times …. if Media Cleaner works After effects does NOT, if After effect works Media cleaner doesn’t 

       

      if I go back to AE 25 AE works but again Media Cleaner doesn’t the fact i have tried multiped times show I’ve wasted HOURS on this,,,,  & shows should gone with Affinity and Resolve for this project.

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      Sebastien Périer
      Community Manager
      Sebastien PérierCommunity Manager
      After Effects Sr. Quality Engineer
      Nov 22, 2024 5:34 PM UTC

      I'm happy that you are now able to use AE. 

      Have a nice day,

      Seb

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      martech_5976AuthorCorrect answer
      Inspiring
      Nov 21, 2024 12:09 PM UTC

      I want to tell you that I can now use After Effects. I was able to enter Save Mode, reset preferences, and use the program as usual. I just tested opening it without setting anything up. Thank you again! 

      Translate
      Simrrun357250799h3o
      Participant
      Feb 20, 2025 7:42 AM UTC

      Hi, I am experiencing the same issue and have not yet found. would be helpful if you could share how you resolved the issue.

      Translate
      Sebastien Périer
      Community Manager
      Sebastien PérierCommunity Manager
      After Effects Sr. Quality Engineer
      Nov 20, 2024 5:57 PM UTC

      Hi @martech_5976 ,

       

      thanks for the video, it is really helpful. I've shared your recording with the engineering team so we can investigate.

      Seb

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      martech_5976Author
      Inspiring
      Nov 19, 2024 2:00 PM UTC

      Hey, I still can't use After Effects.
      Could you take a look at this video?

      https://drive.google.com/drive/folders/1brW4yt1hlg_qB7nU7pi1IxUbAv--7-y-?usp=sharing

      It's still freezing the same way.
      I'm sure I've updated the GPU and installed
      both the old and new versions of After Effects
      multiple times, but it's still the same.
      I have no options left.


      Windows 10 Pro 64-bit
      Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz 2.90 GHz
      NVIDIA GeForce RTX 3060 Ti


      https://drive.google.com/drive/folders/1brW4yt1hlg_qB7nU7pi1IxUbAv--7-y-?usp=sharing

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      Bell2616539239y8
      Bell2616539239y8
      Participant
      Apr 12, 2025 7:26 PM UTC

      I'm also facing same issue, how to fix it, @Sébastien Périer17107209 

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        martech_5976Author
        Inspiring
        Nov 19, 2024 1:59 PM UTC

        Hey, I still can't use After Effects.
        Could you take a look at this video?

        https://drive.google.com/drive/folders/1brW4yt1hlg_qB7nU7pi1IxUbAv--7-y-?usp=sharing

        It's still freezing the same way.
        I'm sure I've updated the GPU and installed
        both the old and new versions of After Effects
        multiple times, but it's still the same.
        I have no options left.


        Windows 10 Pro 64-bit
        Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz 2.90 GHz
        NVIDIA GeForce RTX 3060 Ti



        Translate
          martech_5976Author
          Inspiring
          Nov 16, 2024 4:13 AM UTC

          I don’t have Trend Micro installed, and I haven’t received any Crash Reporter.
          I just switched to this new account, so there are no plugins installed yet.
          I’m wondering if it might be related to not having C4D installed?

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          martech_5976Author
          Inspiring
          Nov 16, 2024 4:09 AM UTC

          Windows 10 Pro 64-bit
          Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz 2.90 GHz
          NVIDIA GeForce RTX 3060 Ti

          I assume the issue isn't related to the operating system since Photoshop, Illustrator, and Premiere Pro are still working fine.

          I updated the RTX 3060 Ti drivers, but I still can't open the program. It gets stuck on the "Initialize Required Components" screen. Regardless of whether I select Safe Mode or Reset Preferences, it remains stuck on the same screen.

          I also tried switching to Version 2024, but the problem persists exactly the same.

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          Sebastien Périer
          Community Manager
          Sebastien PérierCommunity Manager
          After Effects Sr. Quality Engineer
          Nov 15, 2024 4:56 PM UTC

          Hi martech,

           

          I'm so sorry you are having issues launching AE 2025. 
          Could you tell me more about the computer specs:
          - OS, and OS version

          - CPU, GPU and GPU driver version

          Do you get any Crash reporter dialog when AE crashes?

          If you are on Windows, do you have Trend Micro installed?


          From Creative Cloud you can still install AE 24.6. Could you try installing it and see if it works fror you?

          Sebastien
          After Effects Quality Engineer

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