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Known Participant
April 5, 2019
Question

I cannot see an update for After Effects 16.1. Win7.

  • April 5, 2019
  • 2 replies
  • 771 views

I cannot see an update either. Win7.

    This topic has been closed for replies.

    2 replies

    dj.summitt
    Inspiring
    April 10, 2019

    The latest versions of the Adobe video and audio tools require Windows 10 (version 1703 or later).

    OS support info for all CC apps can be found here: OS support for Creative Cloud 2019 apps

    tbaysinger1
    Participant
    April 10, 2019

    Try going in to your AE folder and use the Uninstall.

    Then go back to CC desktop, scroll down to AE and click Manage < Other Versions <  then the update should be available for download.

    I'm on Mac, but this worked for me this morning after 2 days of troubleshooting.

    Martin_Ritter
    Legend
    April 10, 2019

    Adobe ended support for Windows 7 - this was announced last year. Update to Win10 to update to AE 16.1.

    *Martin