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4 replies

Kartika Rawat
Community Manager
Community Manager
October 28, 2021

Hi there! Could you try a new version of AE and see if that helps? 

Let us know how it goes.

 

Thanks,

Kartika

nishu_kush
Legend
October 12, 2021

Hi Sylwia5FB7,

 

Sorry for your issue. Could you share your system specifications (CPU, GPU, RAM, OS)? Also, what's the exact version of After Effects you're using: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-find-the-exact-version-of-after-effects-you-re-using/td-p/9972137

Let us know, we're here to help.

 

Thanks,

Nishu

Community Expert
October 12, 2021

You are looking at the Footage Panel. We also don't know what is going on in the layer. 

OussK
Community Expert
Community Expert
October 10, 2021

Mostly it's a GPU problem, be sure to update your GPU to the latest version