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Participant
Oct 15, 2026 3:18 PM UTC
Question

i get this error after about 4 min in ae i cant edit anything how do i fix this error pls help

 

    2 replies

    ToolfarmJP
    Community Expert
    Community Expert
    Oct 22, 2026 4:59 PM UTC

    You look for the updater from Intel web site. Especially you check the graphic card driver. Would you try to launch After Effects in safe mode?

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    Nishu Kushwaha
    Community Manager
    Community Manager
    Oct 15, 2026 6:02 PM UTC

    Hey, sorry you’re running into this! The error mentions the Glow effect failing on your Intel UHD Graphics 770. Could you temporarily turn off Glow in the project and see if AE still crashes?

    Please also share your exact AE version, OS version, RAM, and graphics driver version. Does this happen in every project or just this one?



    Thanks,
    Nishu

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