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Inspiring
June 12, 2024
Answered

I need help - After Effects 2024 Crashes, No error given, jsut shuts down/crashes computer entirely

  • June 12, 2024
  • 1 reply
  • 1612 views

So I am at a loss here, I have no clue what to do with this program, every time I open it, It crashes after just being open for a few minutes, half the time not doing anything at all just sittign at the project window, when it does crash, all I have is simply regular video up. With Heat Distortion (I found out later I may need to reinstall this plugin so I removed it, crashes still) and Pixel Motion Blur, which I dont have that set to high, and its either crashing the program, or in worse cases, crashing the entire computer. Deleted Pixel Motion Blur, crashed still. then I realized I had Deep Glow on a comp, removed it, still crashed. I turned off Hardware Acceleration, still crashed, cleared all the caches, still crashed, I cant function in this program. Im currently on a RTX 4070 Ti Super, with the latest drivers, I shouldn't be having this many problems.

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Correct answer edwardz84845479

No error message pop up, its either a straight crash to desktop or the PC crashes entirely and reboots


So I reverted NVIDIA Drivers back to 551.52 from February, these seem to be stable enoug hthat the crashing has stopped, I also ran memory tests in case I had faulty DIMMs, nothing wrong there, so Im strongly convinced its a GPU Driver error with the latest 555.33 Drivers from NVIDIA. Ive been stable for about 2 hours, no crashes except for the usual crash where i just have too much going on, thats normal.

1 reply

MarekMularczyk
Community Expert
Community Expert
June 12, 2024

What are the specs of your computer? Maybe it's too slow/low specced for After Effects?

  

Adobe Community ExpertAdobe Certified Professional
Inspiring
June 12, 2024

I have a Intel 19 14900K

128GB of RAM

RTX 4070 Ti Super

Z690 Mobo

 

Like what am i missing here??? I have more than enough to run AE