I try to open AE but 2 things happen: 1. GPUSniffer.exe brings up an error. 2. When renaming GPUSniffer.exe so it bypasses it, the startup screen gets stuck on "initializing MediaCore"

Moving this thread from Bugs to Questions.

Thanks,

Nishu

Hi all,

I reached out to the product team to get this issue investigated. They suggested that the issue is limited to the following combination of drivers:

• 32.0.31007.1017 (AMD 90 series) 

• 32.0.21043.7012 (AMD integrated)

In this case, checking for the GPU driver update and installing it should help. If there’s no update available, try downgrading your GPU driver.

Let me know how it goes.

Thanks,

Nishu

Exact same problem here. Nothing will work and also have RX 9070 XT as GPU.

I need help !

I’m experiencing the same issues and have already tried everything I could think of: updating my drivers, reinstalling After Effects and Premiere twice, renaming and deleting GPUSniffer.exe, updating Windows, and removing all my plugins.

The strange thing is that both After Effects and Premiere were working perfectly fine before suddenly crashing. Since then, I haven’t been able to fix the problem. I can no longer open After Effects at all, and while Premiere does launch, it crashes after about two or three minutes.

If this helps the developers identify the issue, the crash started while I was using Dynamic Link between After Effects and Premiere for sound design work.

My computer specs are:

• RAM: 32 GB CL30 6000 MHz

• Processor: AMD Ryzen 7 9700X

• Graphics Card: AMD RX 9070 XT Quicksilver

• Motherboard: ASUS TUF Gaming B850-Plus WiFi

Any help would be greatly appreciated.

Extra info : I forgot to mention I am using the latest versions of both After Effects (26.2.1) and Premiere Pro(26.2.2).