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Tardiv_
Tardiv_
Participant
May 7, 2026 3:57 PM UTC
Answered

I try to open AE but 2 things happen: 1. GPUSniffer.exe brings up an error. 2. When renaming GPUSniffer.exe so it bypasses it, the startup screen gets stuck on "initializing MediaCore"

I try to open AE but 2 things happen:

1. GPUSniffer.exe brings up an error.

2. When renaming GPUSniffer.exe so it bypasses it, the startup screen gets stuck on "initializing MediaCore"

 

Here is a screenshot of what my Task Manager shows:

8 instances of GPUSniffer.exe open

PC Specs:

CPU: AMD 7950X3D
GPU: AMD RX 9070 XT 

I have tried everything possible. I searched the forums and even used Claude for troubleshooting but nothing works.

EXTRA INFO: If it makes any difference, this started while I had AE open and went away from the PC, and it entered sleep mode (not total sleep, just the screens and lights turning off)

    Tardiv_
    Tardiv_Correct answer
    Participant
    May 13, 2026 8:48 AM UTC

    Hello,

     

    THANK YOU! I also downgraded to 32.0.23027.2005 and now AE is starting

     

    View reply

    16 replies

    Tardiv_
    Tardiv_Author
    Participant
    Jul 10, 2026 10:52 AM UTC

    ​@Nishu Kushwaha Hi! Any updates on this problem in the latest update? I studied the bug fixes and I did not find anything on compatibility with AMD driver 32.0.31007.1017. Thank you!

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    Nishu Kushwaha
    Community Manager
    Nishu KushwahaCommunity Manager
    Community Manager
    Jul 14, 2026 2:58 PM UTC

    Hi Tardiv_, thanks for following up. This one is actually an issue on the AMD driver side rather than an After Effects bug. AMD is aware of it, and the proper fix will come in a future driver update from them.

    I'll keep an eye out and update this thread if I hear anything about a newer driver version resolving it on AMD's side.

    Thanks for your patience.

     

    Best,

    Nishu

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      Nishu Kushwaha
      Community Manager
      Nishu KushwahaCommunity Manager
      Community Manager
      May 14, 2026 7:16 PM UTC

      Moving this thread from Bugs to Questions.

       

      Thanks,

      Nishu

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      Nishu Kushwaha
      Community Manager
      Nishu KushwahaCommunity Manager
      Community Manager
      May 12, 2026 12:24 PM UTC

      Hi all,


      I reached out to the product team to get this issue investigated. They suggested that the issue is limited to the following combination of drivers:

      • 32.0.31007.1017 (AMD 90 series) 

      • 32.0.21043.7012 (AMD integrated)

      In this case, checking for the GPU driver update and installing it should help. If there’s no update available, try downgrading your GPU driver.

      Let me know how it goes.


      Thanks,

      Nishu

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        Gaspard!@#ASD
        Gaspard!@#ASD
        Participant
        May 12, 2026 1:29 PM UTC

        Hi,

         

        Thank you! 

        That worked for me in After Effects. But Premiere Pro still runs slow. 

        I downgraded my driver to version 32.0.23027.2005.

         

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        Nishu Kushwaha
        Community Manager
        Nishu KushwahaCommunity Manager
        Community Manager
        May 12, 2026 2:56 PM UTC

        That’s great! Thanks for confirming. Let me know if there are any other questions.

        For the Premiere Pro issue, please create a post here.

         

        Thanks,

        Nishu

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          Annis_Ryun
          Annis_Ryun
          Participant
          May 10, 2026 6:08 PM UTC

          Exact same problem here. Nothing will work and also have RX 9070 XT as GPU.

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            Gaspard!@#ASD
            Gaspard!@#ASD
            Participant
            May 8, 2026 10:31 PM UTC

            I need help !

            I’m experiencing the same issues and have already tried everything I could think of: updating my drivers, reinstalling After Effects and Premiere twice, renaming and deleting GPUSniffer.exe, updating Windows, and removing all my plugins.

            The strange thing is that both After Effects and Premiere were working perfectly fine before suddenly crashing. Since then, I haven’t been able to fix the problem. I can no longer open After Effects at all, and while Premiere does launch, it crashes after about two or three minutes.

            If this helps the developers identify the issue, the crash started while I was using Dynamic Link between After Effects and Premiere for sound design work.

            My computer specs are:

            • RAM: 32 GB CL30 6000 MHz

            • Processor: AMD Ryzen 7 9700X

            • Graphics Card: AMD RX 9070 XT Quicksilver

            • Motherboard: ASUS TUF Gaming B850-Plus WiFi

            Any help would be greatly appreciated.

             

            Extra info : I forgot to mention I am using the latest versions of both After Effects (26.2.1) and Premiere Pro(26.2.2).

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              luhshmuky
              luhshmuky
              Participant
              May 9, 2026 2:44 PM UTC

              Same issue here,
              I have a RX 9060 XT, and we all experiencing this bug at the same time so I guess its some problem with the new Drivers. I have been trying things for the last 6 hours but nothing works.

              We just have to wait and hope someone is going to fix this soon.

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