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August 22, 2023
Question

Imported video clip (MP4) only plays first 4 seconds of audio

  • August 22, 2023
  • 1 reply
  • 126 views

Hello! I'm importing a video clip (MP4) into After Effects to add some overlays and the audio in the clip only plays for the first 4 seconds, then stops. I can confirm that there is audio in the clip. I see the speaker icon in the layer and I hear it when I play the clip outside after effects. But when I preview the clip in AE, when I scrube the timeline, when I do a RAM preview, and when I export, the audio stops after 4 seconds. I'm on a mac, using AE 23.6. Please and thank you!

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1 reply

Ishan Y
Community Manager
Community Manager
August 22, 2023

Hey,

I'm sorry to hear about this. Could you let us know what is the source of your file? Do you only see this issue with a specific file? If so, please try transcoding it to an edit-friendly codec using ShutterEncoder and let us know if that helps.