Impossible to launch Adobe After Effect, but..

Question

Hello, for a few weeks, impossible to launch Adobe After Effect (regardless of the version used, from v.22 to 23.1)
I have an error message at launch (see photo) "the metadata browser is missing"
I have uninstalled the software several times, changed the location, nothing changes.
A few weeks ago it worked very well, however I did not update, I am under Mac Monterey 12.5
I await your advice if this has already happened to you, thank you all!

(sorry for the spelling, I translate from google translate)

Ishan Y · Answer

Hey Alexis,

Sorry for the issue. Did you deny any permissions when you initially installed After Effects? This issue might be related to permissions on your system. I recommend creating a new user account and launching After Effects through that account. Let us know if that works for you.

Thanks,

Ishan

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