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Participant
October 18, 2022
Question

Install full AE application instead of Render Engine

  • October 18, 2022
  • 2 replies
  • 206 views

A few weeks ago I installed the AE render engine on a second PC in my home. That worked fine. 

Now I want to install the full version of AE on that computer. I tried uninstalling and re-installing AE and every time it only gives me access to the render engine. 

What am I doing wrong?


I have tried uninstalling all of Creative Cloud as well. Nothing seems to work. Is there a .txt file I need to delete somewhere or something? 

Thanks in advance. 

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2 replies

nishu_kush
Legend
October 18, 2022

Hi DrewRae,

 

Thanks for writing in.

Go to the following page to see your activated devices: https://account.adobe.com/activated-devices

Let us know if Mylenium's suggestion helps.

 

Thanks,

Nishu

Mylenium
Legend
October 18, 2022

Perhaps you have exhausted your activation allowance and not properly deactivated on another computer or you need to delete some activation key file. Refer to this:

 

https://helpx.adobe.com/download-install/kb/troubleshoot-creative-cloud-activation-errors.html

 

Mylenium