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DasBauHans
Participant
May 11, 2022
Question

"IOError: I/O Error" on AE startup?

  • May 11, 2022
  • 1 reply
  • 2107 views

For about a week or so, everytime I start up AE (newest version, on a mac) I get the IOError message. I can just click 'OK', but the menues are unresponsive, and I need to switch to the Finder and back into AE for them to work. Apart from that, AE seems to work just fine.

This happens both when I start the AE app itself, and when I open it by doubleclicking on an .aep file.

Updated to the latest version yesterday, but the problem persists. What's causing this, and how can I fix it?

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    1 reply

    Mylenium
    Mylenium
    Legend
    May 11, 2022

    Without exact system info and exact error codes (assuming there is more than you were stating) we can't really tell you much. Based on my limited past experience with Macs I would say, though, that this could be an issue with one of your volume's names or a specific folder just as it could be a problem of some component having gone into idle/ sleep mode.

     

    Mylenium

    D
    DasBauHansAuthor
    Participant
    May 11, 2022

    I'm on macOS 12.3.1 on a 16" MacBook Pro (M1). And, no, there is nothing else in the error message than what I put in the headline. It says "IOError: I/O Error", and nothing else (except a button to click 'OK' underneath).

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    DasBauHansAuthor
    Participant
    May 11, 2022

     

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