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A_Balch
Participating Frequently
September 29, 2026
Answered

Is there a live help feature where I can share a screen and explain an issue with an Adobe expert?

  • September 29, 2026
  • 2 replies
  • 16 views

I’m having multiple issues with a project and rather than trying to explain in detail every problem, It’d be a whole lot easier to just share my screen with an After Effects expert and show them what the problems are.

    Correct answer Kevin-Monahan

    Hello there,

    Thanks for the post. You can contact us here at Adobe: https://adobe.ly/4iWBVtc - The chat pod is on the lower-right. Ask to be connected to the "Video Queue" (important) and say that you want to share your screen. They will take over your screen, and you can explain your issue in detail then. I hope that helps you get the assistance you are looking for.


    Thanks,
    Kevin

    2 replies

    Community Manager
    Kevin-MonahanCommunity ManagerCorrect answer
    Community Manager
    September 29, 2026

    Hello there,

    Thanks for the post. You can contact us here at Adobe: https://adobe.ly/4iWBVtc - The chat pod is on the lower-right. Ask to be connected to the "Video Queue" (important) and say that you want to share your screen. They will take over your screen, and you can explain your issue in detail then. I hope that helps you get the assistance you are looking for.


    Thanks,
    Kevin

    A_BalchAuthor
    Participating Frequently
    September 30, 2026

    Thanks, Kevin!

     

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