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A_Balch
Participating Frequently
sept. 29, 2026 8:56 PM UTC
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Is there a live help feature where I can share a screen and explain an issue with an Adobe expert?

I’m having multiple issues with a project and rather than trying to explain in detail every problem, It’d be a whole lot easier to just share my screen with an After Effects expert and show them what the problems are.

    Kevin-MonahanRéponse
    Community Manager
    sept. 29, 2026 11:59 PM UTC

    Hello there,

    Thanks for the post. You can contact us here at Adobe: https://adobe.ly/4iWBVtc - The chat pod is on the lower-right. Ask to be connected to the "Video Queue" (important) and say that you want to share your screen. They will take over your screen, and you can explain your issue in detail then. I hope that helps you get the assistance you are looking for.


    Thanks,
    Kevin

    Voir dans le fil

    2 commentaires

    Community Manager
    Kevin-MonahanCommunity ManagerRéponse
    Community Manager
    sept. 29, 2026 11:59 PM UTC

    Hello there,

    Thanks for the post. You can contact us here at Adobe: https://adobe.ly/4iWBVtc - The chat pod is on the lower-right. Ask to be connected to the "Video Queue" (important) and say that you want to share your screen. They will take over your screen, and you can explain your issue in detail then. I hope that helps you get the assistance you are looking for.


    Thanks,
    Kevin

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    A_BalchAuteur
    Participating Frequently
    sept. 30, 2026 2:06 PM UTC

    Thanks, Kevin!

     

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