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Participant
August 31, 2026

Issue Description:In After Effects 2025 (v25.x), whenever I switch from one project file (.aep) to another, the preview engine glitches. Specifically, Adaptive Resolution stops functioning, and Idle Cache (Background Rendering) completely freezes.

  • August 31, 2026
  • 1 reply
  • 12 views

Previously, the only way to restore these preview features was to restart the After Effects application entirely. Standard purges via Edit > Purge > All Memory did not solve the issue.

Steps to Reproduce:

  1. Open a project in After Effects 2025.
  2. Switch to another project (via File > Open Project or recent files).
  3. The preview engine fails: Adaptive Resolution is ignored, and background idle caching no longer triggers.

Solution / Workaround:
I found a permanent fix that does not require restarting the app. If you are facing this exact bug, do the following:

Go to Preferences > Startup & Repair and click "Clear All Caches".

This immediately flushes the corrupted launch/system-level cache that causes the conflict during project switching. Both Adaptive Resolution and Idle Cache instantly start working properly again.

Hopefully, the development team can investigate why the rendering engine fails to release or refresh these core system caches when switching projects in AE2025.

Environment:

win11 AE25.6.4

    1 reply

    Nishu Kushwaha
    Community Manager
    Community Manager
    August 31, 2026

    Thanks for sharing the workaround. That's genuinely helpful for others who land on this thread with the same issue.

    This kind of preview engine glitch can happen occasionally, and there's instead of going into Preferences, you go to Edit > Purge > All Memory and All Cache. It clears the same state and gets the preview engine back to working normally.

    Thanks again for creating the post.


    Best,

    Nishu