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Known Participant
February 15, 2026
Question

it's difficult to report a bug

  • February 15, 2026
  • 1 reply
  • 27 views

There are so many obstacles to reporting bugs!

I found (another) after effects bug. How do I report it?

  • I opened the help menu - unlike something like Blender there is no “Report A Bug” option. 
  • I went to help->Provide Feedback - it goes to the forum, clicked Bug Reports, but there’s no obvious way to submit a bug report
  • I asked the little chatbot, it told me to click a menu option that doesn’t exist and then glitched out

     

  • I used the AI search tool and it gave me one broken link and one wrong link

     

  • I followed the link “how to report a problem”, it’s outdated and tells you to click on a nonexistent button.
  • finally I figured out you have to click CREATE A POST
  • guess what it doesn’t create a post, first it does a search for the topic
  • you have to scroll all the way to the bottom of the irrelevant search results, and then guess what, you have to click AN INVISIBLE BUTTON. Clicking the words None of these match your issue (not a button!) makes the button visible
  • FINALLY i can start typing a bug report

  • if you click what appears to be the “edit title” button (the little pencil by the title) it deletes all your progress, and returns you all the way to the start

     

 

It almost seems like you’re making it difficult to report bugs on purpose... 😔 

 

Here’s how it works in Blender, just in case you need some inspiration:

 

    1 reply

    David.Arbor
    Community Manager
    Community Manager
    February 15, 2026

    Hi ​@davef62278925,

     

    Your first impression was correct, you do go to Help > Provide Feedback…, which will take you to the AE forums. From there, you can create a new post; no need to go to a specific forum first.

    We just migrated to a new forum system, so it looks like the button has moved and changed color. Click the Create a post button at the top-right of your screen, then you can click  Report a bug.

    But yes, to your point, doing that does show you suggestions, in an effort to help you find solutions to problems that may have already been reported or solved.

     

    -David, After Effects Engineering Team