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Participant
November 15, 2025
Question

JPG , PNG icons not showing in After Effect

  • November 15, 2025
  • 1 reply
  • 105 views

I’m having a strange issue in After Effects. My PNG files are importing correctly, but in the Project panel the PNG icons don’t show — they appear as blank/white file icons (screenshot attached). Compositions show normally, but PNG thumbnails are gone.

I’ve tried:

  • Restarting AE

  • Clearing cache

  • Re-importing PNGs

  • Resetting preferences

  • Updating AE

The PNGs work fine on the timeline — only the icons in the Project panel are missing.
Has anyone experienced this or knows how to fix it?

Thanks!

1 reply

Glenn 8675309
Legend
November 15, 2025

Layer panel options, choose a large thumbnail.

Participant
November 16, 2025

PNG icons are still showing as blank white files both in the Project panel and the Timeline. 

 

nishu_kush
Community Manager
Community Manager
November 20, 2025

It might be a file association thing. Just check that the right app is set to open your PNG and JPG files when you double-click them.

 

Hope that helps!


Thanks,
Nishu