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mitchell5DE7
Participant
April 18, 2021
Answered

Last log message was: <29403> <SonyRawDecoder> <5> Found compatible GPU device for SonyRaw decode

  • April 18, 2021
  • 5 replies
  • 2860 views

I have the M1 Macbook pro and I have installed the After Effects beta version, and has been using stock effects up until tonight when I decided to install some free plugins. After installing them, I attempted to load AE and it gave me the error message "Last log message was: <29403> <SonyRawDecoder> <5> Found compatible GPU device for SonyRaw decode support."   I've tried deleting all plugins & scripts I've downloaded, and even uninstalled and reinstalled AE. Still getting the same message. Please help as I've got multiple projects I need to finish ASAP and this is nothing other than horribly inconveinient.

This topic has been closed for replies.
Correct answer TP Media

Nevermind, I deleted a third party plug in I had installed recently, thank god for being able to hit search and type the plugin name and all the info and small files showing up. Select all + delete of all the files of that specific third party plugin worked for me.

 

In my case it was cinema grade. 

5 replies

E
emmybrain
Participant
March 3, 2022

Thanks alot deleting cinema grade worked for me

    TP Media
    TP Media
    Participating Frequently
    October 4, 2024

    Happy to help 🙂

    Joost van der Hoeven
    Community Expert
    Joost van der HoevenCommunity Expert
    Community Expert
    June 17, 2021

    Currently After Effects 2021 runs via an emulator (Rosetta 2) on M1 Macs. Don't expect all plugins or file formats to be supported. You can tryout the Beta as Adobe is working on a native M1 version. But, no guarentees.

    More users have issues with the SonyRawDecoder.

    https://helpx.adobe.com/download-install/kb/apple-silicon-m1-chip.html

     

      TP Media
      TP MediaCorrect answer
      Participating Frequently
      June 17, 2021

      Nevermind, I deleted a third party plug in I had installed recently, thank god for being able to hit search and type the plugin name and all the info and small files showing up. Select all + delete of all the files of that specific third party plugin worked for me.

       

      In my case it was cinema grade. 

        C
        Cuestamania
        Participant
        June 25, 2021

        Thanks a lot it worked for me too. Just deleted all the cinema grade folders and files now after effect working perfectly

          L
          Leontina5FC6
          Participant
          June 13, 2021

          Same problem... Adobe help pleas!!!

           

           

          TP Media
          TP Media
          Participating Frequently
          June 17, 2021

          SAME PROBLEM!! ADOBE!! HELP!!

          M
          mitchell5DE7Author
          Participant
          April 18, 2021

          I realized that installing the 3rd party plugins caused the problems, hence why I wiped them from my machine and did a fresh install of AE. Didn't reinstall them after. Still won't open. Which is why I'm here, asking Adobe for help so I can use the program(s) I pay for.

            Mylenium
            Mylenium
            Legend
            April 18, 2021

            At this point there is realyl nothing anyone can do. M1 Macs have severe compatibility issues with pretty much any Adobe software. Either it works or it doesn't. And well, not to point out the obvious, if this happened only after installing soem third-party stuff the answer is more likely getting rid of that than looking for fixes from Adobe themselves.

             

            Mylenium

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