Skip to main content
J
J.L.5C06
Participant
June 27, 2021
Question

Layer and preview don't respond

  • June 27, 2021
  • 3 replies
  • 379 views

Hey,

 

Whenever I create a new solid and mess with the layer stretcher it stops working after some seconds. It doesn't respond when I try to resize the layer and whenever I scroll the preview up or down (zoom in or zoom out) the layer stretcher does not follow it.

And when I write an specific timestamp and press Enter the preview does not respond automatically. Sometimes when I drag the timeline marker left or right and leave it in a point in the timeline what is showing the preview does not correspond to it. That and the layer stretcher only respond when I press Caps Lock twice or when I zoom in or out.

The shape I am messing with is not that heavy and it's something that my GPU or RAM can handle very well. I don't know what the problem is and it's annoying me 😕😕

BTW, I am using the trial 15.0 version of After Effects (CC 2018).

This topic has been closed for replies.

3 replies

nishu_kush
nishu_kush
Legend
June 29, 2021

Hi J.L.5C06,

 

Thanks for writing in.

 

I agree with what the experts said. If none of their suggestions help. We'd require more details on your system specifications (CPU, GPU, RAM, OS).

You could also try resetting the preferences and clearing the media cache.

Let us know.

 

Thanks,

Nishu

A
Community Expert
Ali JaberCommunity Expert
Community Expert
June 28, 2021

Besides what Mylenium said, try to disable hardware acceleration in the project settings and in Preferences > Display, and see if it helps

Mylenium
Mylenium
Legend
June 28, 2021

It doesn't matter whether your GPU can "handle things well", the driver could still be incompatible with AE and misconfigured. Same for your input device. Your captures of an ultrawide screen suggest that this is a gaming PC, but then AE is not a game and has different requirements. you need to spend some time sitting down and figuring things out. You may simply need an older app-optimized driver for your GPU, not the latest version for soem game and similarly you may need to tone down a hyper-sensitive gaming mouse or whatever to get proper click registration. That's just how it is.

 

Mylenium

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices