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Participant
December 2, 2021
Question

lots of issues

  • December 2, 2021
  • 2 replies
  • 116 views

ok so first of all, my privew doesnt work at all. even with the quality thing on quarter is just doesnt work and makes my computer extremely hot. idk if its just because of my computer or what but its really frustrating. second of all, ae crashes like crazy!!! wether i import a long audio or just a photo it usually crashes but if im able to make a full video i always have to save it twice because it never actually saves the first time. also every time i save a project my ae crashes. ive been so excited to get after effects and i bought this computer just for it and im sad that its not working right 😞

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2 replies

Mylenium
Legend
December 3, 2021

Computers getting excessively hot usually indicates that they are not the most powerful to begin with and may not be suitable for AE in the first place or altternatively that your hardware has severe configuration issues and things like thermal management/ power management don't work right. In any case, you need to be much more specific and give us at least soemthing to work with as martin already indicated.

 

Mylenium

Mrtn Ritter
Participating Frequently
December 2, 2021

Sorry to hear!

 

We cannot trouble shoot without any information. Most of the time, AE issues don't follow the order, like "Just press this button and everything will be fine.". We need all the details.

 

What are the specs of your computer? What versions of everything are you using? What are you trying to do in AE?

 

*Martin