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Inspiring
December 2, 2022
Question

Low quality video both in playback and export (nothing works!)

  • December 2, 2022
  • 5 replies
  • 758 views

Hey community,

 

I am at a loss, I am so fed up I recorded a video instead of typing here and uploading images.

Some additional info I didn't include in the video
Hardware acceleration is on, my rig is super powerful
windows 10
128GB ram

RTX3090
Files are on an SSD drive
Scratch disk is on a seperate SSD drive (enough space on both)
Everything is set to full in preview.

video looks like total crap, pixlated and low quality,
both in preview and after exporting through AMC (tried many settings, nothing works)

I am not an after effects master, but I am by no means a novice either,
I use after effects for 10+ years and I am completly lost here, I think it's a codec issue.
I installed the windows 10 hevc codec

Sometimes the video looks good but than it "jumps back" to low quality, completly random...

Please see attached video.

Video Link 


If any more info is needed just say so...
Help me, please!
Thank you


This topic has been closed for replies.

5 replies

nishu_kush
Community Manager
Community Manager
December 6, 2022

Hi akaBEZ,

 

Sorry for the poor experience. 

Do you mind sharing one of the media files to test at our end? Feel free to DM me the download link if you don't wanna share it publically.

Looking forward to your response.

 

Thanks,

Nishu

Peru Bob
Community Expert
Community Expert
December 6, 2022

Do a clean installation of the 517.40 Studio Driver (NOT the Game Driver)

Mylenium
Legend
December 2, 2022

You created a bug report and they can't be edited. I'm converting this into a regular discussion. As for your issues I would simply transcode the files in Handbrake. Everything about them seems weird. They have pulldown where there shouldn't be any and in fact they even seem to have fields/ interlacing. That's a typical sign of a camera misconfiguration or the camera producing out-of-spec files to begin with such as some cheap GoPro knock-offs.

 

Mylenium 

akaBEZAuthor
Inspiring
December 2, 2022

Hey, thanks for replaying, 

1. I still can't edit
2. this is not a "cheap GoPro knock off", it's a dashcam, and a high quality at that.
3. I am not sure what is "Handbrake" but the videos are not interlaced and they are infact progressive.
if it seemd to you like that is because of the screen capture.
4. I still think it's a bug
I am not marking your reply as correct.

Thank you

akaBEZAuthor
Inspiring
December 2, 2022

Why can't I edit posts?
This is happening both in AE v22.6 and v23, both up to date.
nvidia Drivers up to date.
Windows up to date

akaBEZAuthor
Inspiring
December 2, 2022

Also, before you ask, yes, i tried to purge cache, didn't do nothing...