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Inspiring
January 16, 2022
Answered

Lumetri Color Bug

  • January 16, 2022
  • 1 reply
  • 688 views

Hello alltogether,

I have a very weird bug when using After Effects Lumetri Color Plugin.

Whenever I load the plugin to a source I get a error box saying the command is inavlid, then it proceeds with a different error box which says it has an internal issue, this box reappears like 50 times, after I clicked trough ever one of them the plugin is loaded to the source but not working.
Afterwards, whenever I click on the source or plugin(effect panel) the error boxes reappear in the same order.

I tried uninstalling after effects clearing all plugins I had installed, restarting, using different material but nothing works, even loading the plugin to a adjustment layer does not help and creates the same issue.

I thought of it maybe having to do with using H265 footage, but whenever I load the same material into Premier Pro I can use Lumetri Color perfectly fine without any errors at all.
So the issue must lay somewhere inside After Effects.

Nethertheless I already thought of uninstalling every application from Adobe and clear my whole drive from everything I can find, but before doing that I wanted to ask for help and maybe if someone knows if there is an easier way to find all these locations that adobe is using.

Thank you in advance, looking forward too hearing from you.

Best regards,
Kevin

This topic has been closed for replies.
Correct answer MILLENIUM5DEF

I fixed it myself by uninstalling everything Adobe, every Plugin and clearing all possible locations from "Adobe" folder, e.g. App Data, ProgrammData, Programs and Programs (x86).
I then run the clean Creative Cloud Tool and reinstalled everything, now it's working fine.

1 reply

Inspiring
January 16, 2022

Here I have both error messages, they are in german but they bascially say: 
-After Effects warning, invalid menu command
and
-After Effects error: Internal check error!

MILLENIUM5DEFAuthorCorrect answer
Inspiring
January 17, 2022

I fixed it myself by uninstalling everything Adobe, every Plugin and clearing all possible locations from "Adobe" folder, e.g. App Data, ProgrammData, Programs and Programs (x86).
I then run the clean Creative Cloud Tool and reinstalled everything, now it's working fine.