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Participant
January 5, 2025
Question

Lumetri Color causes Invalid Menu Operation

  • January 5, 2025
  • 2 replies
  • 171 views

If I try to use the Lumetri Color effect on a clip I get an Invalid Menu Operation error followed by infinite "internal verification failure, sorry! {invalid index in indexed group}" errors until I have to close After Effects using task manager.

 

I've reset preferences, uninstalled all plugins, uninstalled AE and reinstalled it on my system drive, started in safe mode and tried multiple different clips. I've tried the renaming the folders in documents of appdata and it didn't do anything. I've tried applying the effect to a dark grey solid in a blank project and it still gave me the same result. My drivers are all up to date, I've cleared my cash and reset my preferences. I have googled this issue and found nothing useful. 

 

PC Specs

32 Core AMD Threadripper

RTX 3090

128GB DDR4 Ram at 2800MHz

2 replies

Community Expert
February 6, 2025

I am not seeing this problem on a Mac.

nishu_kush
Legend
February 6, 2025

Can you try the steps mentioned in the following article: https://adobe.ly/4hNyuRw

Let us know how it goes.


Thanks,
Nishu