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Known Participant
January 10, 2024
Question

Lumetri color crashes AE at very high comp sizes

  • January 10, 2024
  • 5 replies
  • 447 views

System specs:

AMD Ryzen 7950x
64GB RAM DDR5 @ 5600mhz
RTX 4090
Windows 11
AE version 24.1 


Steps:
1. Open AE, blank project. 

2. Create 16K x 16K comp
3. Create a white solid at comp size
4. Apply Lumetri Color to it

5. At this point it will instantly say to render with software only
6. Change any setting in Lumetri i.e. Exposure
AE crashes

Before anyone wonders why you need 16K comp... Had a job where client wanted endframe of animation at very high res so we tried 16K x 16K. If Lumetri was applied to any layer it could not render the frame. One more problem we had was that AE couldn't even handle 16K 32bit EXRs (literally hit the internal memory limit) so we used png. 

This topic has been closed for replies.

5 replies

nishu_kush
Legend
April 19, 2024

Can you install the latest version of After Effects and see if the issue persists?

Let us know. I am moving this thread from Bugs to Discussions for now.

 

Thanks,

Nishu

1suky1Author
Known Participant
June 25, 2024

Hey,

Yes it still persists. Same exact problem. Apply lumetri, get "render using software only" message, change a setting and it crashes.

1suky1Author
Known Participant
January 13, 2024

@Paul Uu Just to confirm, starting with software only first and it still crashes. 

1suky1Author
Known Participant
January 11, 2024

Just send the crash report from my PC. I also have the same issue on my M2 Ultra 96GB MBP. 

I can't even render it with GPU because as soon as I add Lumetri to the layer it instantly asks to switch to software only and at that point it will crash once something is changed in lumetri properties.

Community Manager
January 11, 2024

I am not able to reproduce this behavior (but only have access to my Mac system at the moment).

Are you getting the crash even if you start your steps with AE set to Software Only?

Also, are you submitting these crashes to our Crash Reporting system with your email included? I have not been able to find one so far.