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Participant
January 20, 2020
Question

MacOS Catalina kernel panic when previewing project in AE 2020

  • January 20, 2020
  • 1 reply
  • 552 views

Am working on a Project in AE 2020 on the new Macbook Pro 16 running MacOS Catalina Version 10.15.2,  however I have gotten kernel panics at least 5 times in last 2 days when previewing the project even in quarter resolution and computer involutarily reboots. I have no idea what would be causing this.

The Macbook Pro is relatively new (bought it a month ago) and below are its specs:

MacBook Pro (16-inch, 2019)

Processor: 2.3 GHz 8-Core Intel Core i9

Memory: 16 GB 2667 MHz DDR4

Graphics: AMD Radeon Pro 5500M 8 GB and Intel UHD Graphics 630 1536 MB

 

The same Project was running smoothly with no issues on an old Macbook Pro 15" Late 2014 Retina running MacOS Sierra that I just migrated from.

Any help will be much appreciated!

 

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1 reply

ToolfarmJP
Community Expert
Community Expert
February 7, 2020

Would you reset the preferences and have a try?

 

https://helpx.adobe.com/after-effects/using/preferences.html