Inspiring

Question

Massive memory leak in After Effects 2022 causes system instability & lockups

Forum|Forum|4 years ago
January 30, 2022
25 replies
29246 views

Latest versions of After Effects 2022 and 2021 are causing system instability, using up 58GB of RAM and then freezing the entire computer even when the software is just idling in the background. There is a huge memory leak that no one is able to discover and "turning off multi frame rendering" does nothing to help the issue.

But I found a fix! I reverted to 2020 and now everything is working perfectly again. It's the exact same old after effects experience: slow, laggy, no real-time playback, except its 100 times better because it doesnt crash my entire system after 2 minutes of use.

Just a quick note, you have to directly contact Adobe using the support "Chat" to ask them to give you an installer file for AdobeAfterEffects17AllTrial and AdobeMediaEncoder14AllTrial and youll need AdobePremierePro14AllTrial if you want to be able to use dynamic link between Premiere still.

Have fun everyone! Maybe Adobe will one day fix the software we pay hundreds of pounds for yearly... I doubt it but who knows. Until then, ill just run software written two years ago.

Show previous replies

ArmikD

Participating Frequently

Thanks for writing this up. This has been driving me crazy for a few weeks. My computer is more than capable of handling the files I was working on, but it would freeze up my entire computer, requiring me to restart and lose work.

Problems persist, and even get worse, after closing down AE. I just closed AE, and my computer came to a halt—my mouse was stuttering when moving, I could barely type anything. I had nothing else running at the time.

I have a pretty beefy PC that has no problem handling large 3D renders and even 8K video editing (using DaVinci Resolve), so it's definitely not a matter of specs.

This needs to get resolved.

J

JerRS16

Known Participant

The only things that seems to work for me are the plugins. I don't have any problems when using Element 3D but when I import video files, it won't play past the first frame. If I move videos around, it become unresponsive. If I purge it becomes unresponsive. Like you, my PC is more than capable of rendering BIG 3D files and hi res, so I know this isn't a me problem. I can't get any work done. So frustrating!

nestorsanchez3d

Participant

Been experiencing the same issue for a while now. Using 2020 is a solution but what the heck are Im paying for then? 2 year old software?

K

kathygraphy

Inspiring

Have you tried this in the 2022 version?

go to 'composition' < 'preview' and turn of the 'Cache Frames when Idle' function.

nestorsanchez3d

Participant

I bought a new station (for reasons not related to this problem) with windows 11 and After Effects is working fine now. My previous station was more than capable of running/rendering 3D and 8K workflows, this was an error on AE itself that somehow got fixed in the transition.

D

default8thao9qzwjng

Participant

The lack of response from adobe on this topic says a lot.

K

kathygraphy

Inspiring

I have a very similar issue!

I have a complicated project with lots of expressions, but my Windows computer can handle that (enough RAM, memory, ...) But since the 2022 version of AE, my memory usages for AE goes form 5GB to 22GB or more in a matter of minutes. Even when I'm not doing anything in AE itself, the memory usage just keeps rising.

(I don't get an 83::2 error from AE itself, like most other people get.)

When I clear my memory via AE it goes down to 16GB or a little bit lower, but that's still very high.

OblivionFall_lmao

Participant

I am also suffering in this regard.

I open my After Effects project, do absolutely nothing, and watch as the memory usage rises from 2GB to 22GB in Task Manager in a matter of minutes. After it reaches this point, my computer is barely functional... It's hopeless!

This all started about a month ago when I updated to the latest version at the time. I just updated *again* from v22.2 to v22.2.1 and the problem seems even worse. Memory usage climbed up to 22GB in about thirty seconds. This version is unusable 😕😕

K

kathygraphy

Inspiring

Use AE 2022 and go to 'composition' < 'preview' and turn of the 'Cache Frames when Idle' function.

It worked for me, because AE was apparently cashing frames while the program was open but not actively used, and since I've turned it off, my memory usage is back to normal. Hope it helps!

felixs17274976Author

Inspiring

Just wanted to add that before I worked out it was an issue with AE2022 I spent over a month troubleshooting the issue:

I flashed my BIOS, tweaked my CPU timings, Replaced RAM sticks, Replaced my motherboard (*not joking*), clean reinstalled windows more than 6 times, bought a new GPU, tried every single available version of After Effects that Creative Cloud will allow you to download.

I was going nuts basically. So its a massive relief to know its just Adobe doesnt know how to write stable software and not something wrong with my computer. Lol, imagine if you could invoice Adobe for the time you spent troubleshooting their software issues. I would be able to retire by now.

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