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Luis32742267pm01
Participant
October 5, 2023
Question

Mbl not working

  • October 5, 2023
  • 1 reply
  • 101 views

When I now add mbl on my video the vidso goes black and nothing appears. This never seemed to happen for the last 6 months I've had ae for. I feel like it's a ram issue cause I only have 4gb ram. I've also tried downloading again but nothing still? Could you guys help?

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1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
October 6, 2023

Hi there! 

Sorry about that. The minimum RAM required for After Effects is 16 GB. Low RAM could cause performance issues. You can check the system details here: https://adobe.ly/3Q8gAOF

Let us know if you have any questions.

 

Thanks,

KR

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