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Emma5C51
Participant
October 11, 2020
Question

Media Encoder Issue

  • October 11, 2020
  • 3 replies
  • 198 views

I've worked incredibly hard on an edit, and I want to show a preview to my friends. However, Media Encoder just completely refuses to connect. No matter what I do. I've tried dragging the pre-comp from AE directly to ME, and it's worked for the first step in that, well, it appeared in the queue. I hit the start render button, it shows it's connecting to the Dynamic Link Server, then after a few seconds it just. Disappears, and I can no longer start the render for it.

It's not on my desktop, and it's been 4 hours now. Please help me

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3 replies

OussK
Community Expert
OussKCommunity Expert
Community Expert
October 13, 2020

Be sure you use the same compatible version between AE and AME, I highly prefer to update to the last version if you are not the latest release

nishu_kush
nishu_kush
Legend
October 13, 2020

Hi Emma,

 

Glad that you fixed the issue. Would you mind sharing the steps that fixed the issue to help other users?

 

Thanks,

Nishu

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Emma5C51Author
Participant
October 13, 2020

First render the composition in the after effects app into the .mov format, then go to media encoder and render the composition in the .mov format. Sorry if this doesn't make sense!

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Emma5C51Author
Participant
October 11, 2020

The problem has been fixed!

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