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T
TyreseCaps
Participant
July 23, 2017
Question

Mediacore Plugins Error

  • July 23, 2017
  • 5 replies
  • 22427 views

I got a fresh new windows 10 and when trying to run after effects (fresh update), it gives me this error, because of which I am not able to import any video files.

Tried reinstalling windows and after effects a bunch of times but the error doesn't go away.

Please help, my projects are in frozen state because of this.

    This topic has been closed for replies.

    5 replies

    A
    Adhoy
    Participant
    October 7, 2019

    Hi all, Just a simple...

    u can move file all about (.prm) from
    C:\Program Files\Adobe\Adobe After Effects CC 2019\Support Files\(Media Core plug-ins)\Common

    to

    C:\Program Files\Adobe\Adobe After Effects CC 2019\Support Files\(Media Core plug-ins)

     

    and done...

    Hope this helps

      A
      ahmede15637733
      Participant
      November 17, 2019

      did't work

       

      G
      gabriellab71712714
      Participant
      April 12, 2018

      This works for me: https://support.microsoft.com/en-us/help/3145500/media-feature-pack-list-for-windows-n-editions

        A
        adonayn56709162
        Participant
        January 14, 2019

        It worked for me too, thanks!!

        Kevin-Monahan
        Community Manager
        Kevin-MonahanCommunity Manager
        Community Manager
        August 16, 2017

        Hi TyreseCaps,

        See if this post assists you: Re: ImporterWindowsMedia.prm plug-in error

        Thanks,
        Kevin

        Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
        Mike_Abbott
        Mike_Abbott
        Legend
        July 23, 2017

        Is Premiere pro installed? If so is PPro also updated to match Ae? If not I'd update it and see if that helps.

        These MediaCore files are common to both apps

        T
        TyreseCapsAuthor
        Participant
        July 23, 2017

        Premiere Pro is the latest version and matches After Effects. The mediacore files are common to both but only Premiere reads them while starting. After Effects fails to load them. I've checked in the "common" folder. All the plugins are there.

        T
        TyreseCapsAuthor
        Participant
        July 23, 2017

        Also, I've already checked all the previous posts and solutions. Updated all the updates for windows 10 as told by Tim in some other post, Nothing works.

        Vinay Dwivedi
        Adobe Employee
        Vinay Dwivedi
        Adobe Employee
        July 23, 2017

        Hi Ash,

        Seems to be Window 10 N and kn issue which does not support MP4, h.264 etc. Try the below link to install Windows Media Player codecs and check if it helps.

        https://support.microsoft.com/en-us/help/3010081/media-feature-pack-for-windows-10-n-and-windows-10-kn-editions

        //Vinay

        T
        TyreseCapsAuthor
        Participant
        July 23, 2017

        Already tried that. I guess I have to downgrade to windows 8. Premiere Pro is working fine with updated version.

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