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oliverwatson
Inspiring
December 16, 2021
Answered

Menus don't work

  • December 16, 2021
  • 1 reply
  • 345 views

Menus don't appear when clicked. They appear when double-clicked, but they just disappear when I try to click on a menu item, making the app unusable. 

 

I tried trashing the preferences and updating my (Kensington) mouse driver, which is connected via a USB hub and works reliably on all other software.

 

AE 22.1.1, macOS Monterey 12.0.1, Mac Pro (late 2013) 12 core Intel, 64 GB

This topic has been closed for replies.
Correct answer oliverwatson

Adobe support suggested I open a different project from the finder. In the new project, menu behaviour was normal. Next, start a new project and import the problem project into it.

 

No explanation other than it is a "project-specific error."

1 reply

oliverwatson
oliverwatsonAuthorCorrect answer
Inspiring
December 16, 2021

Adobe support suggested I open a different project from the finder. In the new project, menu behaviour was normal. Next, start a new project and import the problem project into it.

 

No explanation other than it is a "project-specific error."

Participating Frequently
January 11, 2022

Why cant they just fix it properly. This bug is stopping me from doing paid work, its our lively hood on the line.