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A
Anaya 23
Participant
September 5, 2023
Question

mercury 3d view not showing

  • September 5, 2023
  • 1 reply
  • 285 views

i hhave added a 3d object to after effect - beta and is not shhowing . I tried classic view, advanced and c4d, but nothhing is shhhowing and not giving me thhe option to chhoose mercury 3d view. 

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1 reply

R
Community Expert
Rick GerardCommunity Expert
Community Expert
September 6, 2023

What are your system details, and what beta build are you using? I tested 24.0.0 and had no problems with an M2 MacBook Pro running Ventura 13.5.1. The texture maps did not come through, but the OBJ models worked fine.

 

A
Anaya 23Author
Participant
September 6, 2023

I downloaded it yesterday so it should have the latest version. I am using Windows does it play any role?

nishu_kush
nishu_kush
Legend
September 6, 2023

Hi Anaya 23,

 

What are your system specifications? Mercury 3D requires at least 4GB of VRAM. Here's an article with more information: https://community.adobe.com/t5/after-effects-beta-discussions/3d-model-import-new-v2-faq-and-documentation/td-p/13997714

Hope it helps.

 

Thanks,

Nishu

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