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2 replies

nishu_kush
Legend
January 4, 2024

As suggested by the expert, try installing using the Creative Cloud desktop app. If you still see the issue, try reaching out by phone or chat: https://helpx.adobe.com/contact.html

Note: Moving this thread from Bugs to Discussions.

 

Thanks,

Nishu

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Warren Heaton
Community Expert
Community Expert
January 3, 2024

Are you installing it through Creative Cloud Desktop?

 

Does someone administer your computer and limit what can be installed?

 

 

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