Skip to main content
Known Participant
January 20, 2026
Question

Mise à jour 25.6.4 impossible

  • January 20, 2026
  • 1 reply
  • 31 views

Bonjour,
Je ne parviens pas à faire la dernière mise à jour d'After Effects.
Voici le journal de l'erreur :

Exit Code: 127
-------------------------------------- Summary --------------------------------------
 - 1 fatal error(s), 15 error(s), 10 warnings(s) 

FATAL: Error occurred in extract of package (Name: AdobeAfterEffects25AllTrial_maxon Version: 25.6.4.003). Error code: '127' 
ERROR: Path:C:\adobeTemp already exists
ERROR: Path:C:\adobeTemp already exists
ERROR: Path:C:\adobeTemp already exists
ERROR: Path:C:\adobeTemp already exists
ERROR: Failed to allocate buffer for file C:\adobeTemp\ETR4F8B.tmp\2\support\keyfiles\CustomHook\win\Cinema 4D Installer.exe of size 530955296
ERROR: Failed memory allocation after sleep also
ERROR: Path:C:\adobeTemp already exists
ERROR: Failed to allocate buffer for file C:\adobeTemp\ETR4E00.tmp\2\support\keyfiles\CustomHook\win\Cinema 4D Installer.exe of size 530955296
ERROR: Failed memory allocation after sleep also
ERROR: Path:C:\adobeTemp already exists
ERROR: Failed to allocate buffer for file C:\adobeTemp\ETR4C57.tmp\2\support\keyfiles\CustomHook\win\Cinema 4D Installer.exe of size 530955296
ERROR: Failed memory allocation after sleep also
ERROR: Path:C:\adobeTemp already exists
ERROR: Failed to allocate buffer for file C:\adobeTemp\ETR4A9E.tmp\2\support\keyfiles\CustomHook\win\Cinema 4D Installer.exe of size 530955296
ERROR: Failed memory allocation after sleep also
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
-------------------------------------------------------------------------------------

Pourriez-vous m'aider à résoudre ce problème, svp ?

1 reply

nishu_kush
Legend
January 20, 2026

Sorry to hear about the issue. Try the steps in the following article: https://adobe.ly/4jOVt0J

Let me know how it goes. Moving this thread from Bugs to Discussions for troubleshooting.


Thanks,
Nishu

Known Participant
January 26, 2026

Hi nishu_kush!
Unfortunatly, it dosn't solve the problem... I still cannot update After Effects :

Exit Code: 127
-------------------------------------- Summary --------------------------------------
 - 1 fatal error(s), 15 error(s), 10 warnings(s) 

FATAL: Error occurred in extract of package (Name: AdobeAfterEffects26AllTrial_maxon Version: 26.0.0.67). Error code: '127' 
ERROR: Path:C:\adobeTemp already exists
ERROR: Path:C:\adobeTemp already exists
ERROR: Path:C:\adobeTemp already exists
ERROR: Path:C:\adobeTemp already exists
ERROR: Failed to allocate buffer for file C:\adobeTemp\ETRA6DD.tmp\2\support\keyfiles\CustomHook\win\Cinema 4D Installer.exe of size 530955296
ERROR: Failed memory allocation after sleep also
ERROR: Path:C:\adobeTemp already exists
ERROR: Failed to allocate buffer for file C:\adobeTemp\ETRA543.tmp\2\support\keyfiles\CustomHook\win\Cinema 4D Installer.exe of size 530955296
ERROR: Failed memory allocation after sleep also
ERROR: Path:C:\adobeTemp already exists
ERROR: Failed to allocate buffer for file C:\adobeTemp\ETRA3B8.tmp\2\support\keyfiles\CustomHook\win\Cinema 4D Installer.exe of size 530955296
ERROR: Failed memory allocation after sleep also
ERROR: Path:C:\adobeTemp already exists
ERROR: Failed to allocate buffer for file C:\adobeTemp\ETRA21E.tmp\2\support\keyfiles\CustomHook\win\Cinema 4D Installer.exe of size 530955296
ERROR: Failed memory allocation after sleep also
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
-------------------------------------------------------------------------------------