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Participant
July 12, 2019
Question

My AE CC 2019 can't be opened after it crashed

  • July 12, 2019
  • 3 replies
  • 201 views

I have tried to download a new trial version of  AE CC 2019, but it just can't run despite I have my latest macOS. Someone please help me

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    3 replies

    Rameez_Khan
    Legend
    July 12, 2019

    Hi cuongp,

    Sorry to hear that you're unable to open After Effects.

    Are you getting any error messages while you're trying to launch it?

    Could you also be more specific about the OS you're running?

    Looking forward to helping you with this.

    Thanks,

    Rameez

    Peru Bob
    Community Expert
    Community Expert
    July 12, 2019

    cuongp36994134  wrote

    a new trial version

    Have you already installed and uninstalled the trial?

    If so, you can't run the trial any longer without purchasing a subscription and signing in.

    Peru Bob
    Community Expert
    Community Expert
    July 12, 2019

    Does your computer meet the minimum specifications:

    After Effects System Requirements