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Lujain_Al2653
Participant
May 21, 2025 5:38 PM UTC
Answered

My Ae composition window is black

I need help i tried everything

    nishu_kush
    nishu_kushCorrect answer
    Legend
    May 23, 2025 5:02 PM UTC

    Thanks for sharing the details.

    If the expert's suggestion doesn't help, try the following steps:

    • Close After Effects
    • Go to the Device Manager (Run >> devmgmt.msc)
    • Select Display Adapter, Right click on the "Intel UHD graphic card".
    • Select "Update Driver"
    • Select "Browse my Computer"
    • Select "Let me Pick from a list of available drivers on my Computer".
    • Select "Microsoft Display Adapter".
    •  Launch After Effects.

    Let us know the outcome.


    Thanks,
    Nishu

    View reply

    7 replies

    nishu_kush
    nishu_kushCorrect answer
    Legend
    May 23, 2025 5:02 PM UTC

    Thanks for sharing the details.

    If the expert's suggestion doesn't help, try the following steps:

    • Close After Effects
    • Go to the Device Manager (Run >> devmgmt.msc)
    • Select Display Adapter, Right click on the "Intel UHD graphic card".
    • Select "Update Driver"
    • Select "Browse my Computer"
    • Select "Let me Pick from a list of available drivers on my Computer".
    • Select "Microsoft Display Adapter".
    •  Launch After Effects.

    Let us know the outcome.


    Thanks,
    Nishu

    Translate
    Lujain_Al2653Author
    Participant
    May 30, 2025 4:03 AM UTC

    I do the steps abd it's work thank you for help

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    Lujain_Al2653Author
    Participant
    May 22, 2025 11:55 PM UTC

    My laptop

    Windows 11

    Intel, cori7

    Nvidia. Geforce RTX, 4060,gpu

       

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    ToolfarmJP
    Community Expert
    ToolfarmJPCommunity Expert
    Community Expert
    May 23, 2025 1:31 AM UTC

    Most of this case is related to the issue of the graphic card. You may need to update the graphic card driver.

     

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    Lujain_Al2653Author
    Participant
    May 30, 2025 4:02 AM UTC

    You right thank you for help

    Translate
    nishu_kush
    nishu_kush
    Legend
    May 22, 2025 2:28 PM UTC

    Thanks for moving the thread to the correct forum @Peru Bob .

     

    @Lujain_Al2653, we're here to help. Do you mind sharing the following details so that we can understand the issue better:

    1. What are your system specifications (CPU, GPU, RAM, OS version)?
    2. What version of After Effects are you using?
    3. Does it happen with all the projects or with a particular one?
    4. A screenshot or screen recording of the issue would be helpful.

    Looking forward to your response.


    Thanks,
    Nishu

    Translate
    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    May 21, 2025 7:00 PM UTC

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the AE forum so that proper help can be offered.

    Scroll down here to see a list of the forums:
    https://community.adobe.com/

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