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Participant
December 16, 2021
Question

My .aep file won't open

  • December 16, 2021
  • 1 reply
  • 282 views

Hey, I just downloaded the messenger template. I followed the instructions, downloaded the fonts, but now everytime I try to launch the .aep file, I get this notice from Adobe saying I can't open it. I've tried deleting the file and re-dowloading it severl times now and it still won't work. Has this happened to anyone before? How do I fix it?

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1 reply

Mrtn Ritter
Participating Frequently
December 16, 2021

The file extension *.aep is somehow liked to Adobe Acrobat Reader on your system. So Acrobat Reader tries to open an After Effects Project, which doesn't work because Acrobat Reader can just open PDFs.

 

I don't know Mac well, but in Windows, we can right click on a file and say "open with..." and choose the correct software alongside as saying something like "use always this app for this type of file". I'm sure there is something on your side, too.

 

*Martin

Participant
December 17, 2021

Yeah that makes sense. Thank you so much. That's such a simple solution, I don't know why I was overthinking it.