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Participant
May 13, 2023
Question

my after effects app keeps crashing ever y time i tried open new composition with 4D CINEMA

  • May 13, 2023
  • 2 replies
  • 146 views

my after effects app keeps crashing ever y time i tried open new composition with 4D CINEMA

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2 replies

nishu_kush
Legend
May 16, 2023

Hi aryam n298642002ywi,

 

Kindly provide the details requested by our specialist. Along with that, it would be beneficial if you could also share your system specifications such as CPU, GPU, RAM, and the OS version you're using. Please let us know the exact version of After Effects you are currently using as well.

We're here to assist you, and we just require some additional information.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,

Nishu

Community Expert
May 14, 2023

OS, AE, and system details would help us help you. 

 

Try turning Caps Lock on before you try and import an AEP that uses the C4D rendering engine. That will give us a clue. If it is a C4D/Graphics Driver issue, the AEP might open just fine with Caps Lock on because it won't try and render anything.