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zuerama_4457
Participant
September 27, 2024
Question

my after effects does not create an .aep file

  • September 27, 2024
  • 1 reply
  • 251 views

My After Effects doesn't create an .aep file and since it doesn't create it, I can't save my projects

and says "Unable to recover the location of the user's Documents folder using a temporary folder''

 

This topic has been closed for replies.

1 reply

Mylenium
Mylenium
Legend
September 27, 2024

Without any system information and other details this is not going anywhere. You need to nbe much more specific. the obvious answer is of course to first try and save to a different location, ideally outside the pre-defined system and document folders.

 

Mylenium

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
September 27, 2024

Please share the following details:

1. What are your system specifications (CPU, GPU, RAM, OS version)?

2. What's the version of After Effects you're using?

If Mylenium's suggestion doesn't help, try running After Effects in Safe Mode and see if that brings any change.

Moving this thread from Bugs to Discussions for troubleshooting.


Thanks,
Nishu

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