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Johnny Montage
Participant
April 26, 2026
Question

My preview is distortion

  • April 26, 2026
  • 2 replies
  • 17 views

Hello! I have a problem with my after effects. When I render mp4 it’s fine video, I mean no problem. When I try preview footage mp4 format image is distortion and black and white. If I put a photo on my composition preview it’s good.

My spec laptop HP Pavillion 15DK is:

Nvidia card geforce gtx 1650 
Intel UHD Graphics 630 
16GB Ram
Two SSD one with 1tb and second ssd is with 500gb

After effects is the latest version 2026.2.1

I try to clear memory cache, I make settings and nothing. I roll back version and nothing. The problem persistent

 

    2 replies

    Johnny Montage
    Participant
    April 26, 2026

    I return with another spec. Only with mp4 format show that. If I put mov, jpg or other formats working fine. Preview is good, but if I put mp4 is distortion, pixellation, desaturation.

    Johnny Montage
    Participant
    April 26, 2026

    I attach more photo because I don’t know how to explain my problem.