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Participant
Nov 27, 2022 11:02 AM UTC
Answered

Need help! After Effects 23.0 crashing on startup (Premiere is also crashing)

Hi,

Since 2 days ago, when I launch After Effects (23.0), I immediately get the following error message: 
"After Effects error: crash occurred while invoking plug-in "AEDynamicLinkServer"."

 

This error is also occuring since the same time as the one in After Effects, and I'm mentioning it here because I think it might help resolving the problem(s):

When I try to open Premiere Pro (23.0), I simply get the error message stating:
"Sorry, an error occured"

What i've tried to do

  • According to what After Effects is telling me, this problem is related to a plug in called 'AEDynamicLinkServer'.  Even when doing a deep system scan, I can't find any plugin file called 'AEDynamicLinkServer'.
  • Rebooting my system
  • Re-installing both AE & PP

 

None of the above helped me to trace down the problem so I hope to get lucky here.

 

Software & System info:

Adobe After Effects 23.0 and Premiere Pro 23.0 on an Intel Macbook Pro running MacOS Ventura 13.0

merijnwipCorrect answer
Participant
Nov 28, 2022 6:25 PM UTC

SOLVED

 

Someone frome Adobe support helped me out with this one. I accidently deleted essential Adobe files and that was why my Dynamic Link Server was missing. He eventually solved this by using the Creative Cloud Cleaner tool and doing a clean re-install of both of the apps.

2 replies

merijnwipAuthorCorrect answer
Participant
Nov 28, 2022 6:25 PM UTC

SOLVED

 

Someone frome Adobe support helped me out with this one. I accidently deleted essential Adobe files and that was why my Dynamic Link Server was missing. He eventually solved this by using the Creative Cloud Cleaner tool and doing a clean re-install of both of the apps.

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Participant
Jul 11, 2024 5:45 PM UTC

Thanks for the reply. I did this, and unfortunately the problem presists. Any other suggestions?

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