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Nathan Raabe
Participant
May 5, 2025 4:43 PM UTC
Answered

New clean AE project - slow/freezing UI

Windows 11 Pro - version 10.0.22631 Build 22631
AE 25.2.2 (Build 2)
GPU: 4090 - driver: Studio 576.02

New update to AE has caused my UI to be extremely slow and locks up my computer. Screenrecord of issue attached.

Closed AE and restarted a new clean file. No assets imported. When cursor is moved through top tabs (file, edit, composition, etc) there is extreme lag. When I actually have a project file open and click file, sometimes it takes 5-10 seconds to respond.

Let me know if I can provide any other information.

Nathan RaabeCorrect answer
Participant
May 6, 2025 3:22 PM UTC

Update: I checked under memory/Performance > GPU Information and my GPU was not listed. I was also getting a flashing display acceleration disabled notification in the top right of the composition view.

I reinstalled v25 and my GPU was listed again. Then upgraded back to 25.2.2, GPU still showing up.

Returning to my original post issue the UI lag has been resolved. Will keep an eye on that for future updates to make sure the GPU is recognized.

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6 replies

Nathan RaabeAuthorCorrect answer
Participant
May 6, 2025 3:22 PM UTC

Update: I checked under memory/Performance > GPU Information and my GPU was not listed. I was also getting a flashing display acceleration disabled notification in the top right of the composition view.

I reinstalled v25 and my GPU was listed again. Then upgraded back to 25.2.2, GPU still showing up.

Returning to my original post issue the UI lag has been resolved. Will keep an eye on that for future updates to make sure the GPU is recognized.

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nishu_kush
nishu_kush
Legend
May 8, 2025 1:54 PM UTC

Thanks for updating the threads and sharing the steps. Feel free to reach out if there are any other questions.


Thanks,
Nishu

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Nathan RaabeAuthor
Participant
May 5, 2025 6:59 PM UTC

I removed all scripts from C > Progam Files > Adobe > AE 2025 > Support Files > Scripts > ScriptUI Panels

Issue remains

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Community Manager
jenkmeister17177426Community Manager
May 5, 2025 6:50 PM UTC

Thanks. Looks like you have a number of third-party script panels installed and showing up. Can you hide those and see if any of those are causing the delays? 

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Nathan RaabeAuthor
Participant
May 5, 2025 6:23 PM UTC

Restarted my PC. Ran AE with Task Manager.
Processes Record 

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Community Manager
jenkmeister17177426Community Manager
May 5, 2025 4:46 PM UTC

Can you open up Task Manager when this is happening and see what processes are being used by the CPU? 

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