New Composition isn’t black screen but instead scene from an old Project in AE CC2018 [Windows]

Forum|Forum|6 years ago
January 3, 2020
5 replies
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I have a problem with creating a new composition. When I create a new composition, it is supposed to show a black screen, but when I do that, one of my deleted projects I've previously worked on pops up instead of a plain black screen. I've uninstalled AE and redownloaded.

Processor: Intel(R) Core(TM) i5-10210U CPU @ 1.60GH. 2.11 GHz

Installed Ram: 12 GB

64-Bit operating system

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Shivangi_Gupta

Community Manager

Hi there,

Did you try the suggestions provided by the experts above? Looking forward for an update.

Thanks,

Shivangi

marjal37602801

Participant

I had the same problem, the solution of Brian Cortez: purging "All Memory & Disk Cache" in menu Edit / Purge worked perfect for me.

Warren Heaton

Community Expert

Wow... this one wins the weird behavior award for the week.

If doing a purge of All Memory & Disk Cache doesn't resolve it, I'd take the time to uninstall After Effects, restart, and then reinstall it.

Roland Kahlenberg

Legend

Trashing AE's Pref's should be the first option before uninstalling and reinstalling AE.

Very Advanced After Effects Training | Adaptive & Responsive Toolkits | Intelligent Design Assets (IDAs) | MoGraph Design System DEV

Warren Heaton

Community Expert

Certainly worth a try, but does that look like a preference issue?

Shivangi_Gupta

Community Manager

Hi there,

This looks strange. Ideally, the preview remains black when we create a new composition. In addition to cleaning media cache as suggested by the experts above, I'd recommend you to reset preferences which will make the settings default

You may refer to this link: https://helpx.adobe.com/after-effects/using/preferences.html#reset_prefs

Let us know if it helps.

Regards,

Shivangi

B

Byron Cortez

Community Expert

Try purging "All Memory & Disk Cache" in menu Edit / Purge.