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sejink10710884
Participant
October 30, 2018
Question

nly black screen came up when I try to export a file which I produced using After Effect to Media Encorder

  • October 30, 2018
  • 2 replies
  • 242 views

Problem: From 3 days ago, what have been properly worked before,

there has been only black screen came up when I try to export a file which I produced using 'After Effect'  to 'Media Encorder'.

Weirdly, it works well when exporting the AE file produced before 3 days ago to Media Encorder and also works well when I delete all previous files while the AE file opened and operate newly.

But, exporting files produced after 3 days ago doesn't work normally.

I tried re-installing CC, reseting the pathes of disk cache and media cache, adding solid layer but the problem has not been solved at all.

But mov file format normally plays when exporting it to Render Queue.

In my guess, there was something wrong with the previous cache path but the problem is I do not remember where I setup the cache path.

Please help me to solve the problem.

This topic has been closed for replies.

2 replies

OussK
Community Expert
Community Expert
October 30, 2018

What version of AE you use?

anyway if you use the CC2019 their a re a issue with dynamic link and AME, check this post https://forums.adobe.com/thread/2550863

Mylenium
Legend
October 30, 2018

Impossible to know. You have not provided any useful info like actual render settings, files used in the project, comp settings, system info and so on. As a start, check your GPU acceleration settings.

Mylenium