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Participant
Dec 25, 2024 6:44 PM UTC
Question

No longer showing image/preview

I've been working on this for hours, was able to view every single layer, used the puppet tool/keyframes on multiple layers, previewed the composition, etc.

 

Then it suddenly decided to go completely invisible. When I click a layer I see the white boxes of where it is, but not the actual image. When I try to preview it says it can't get 2 cached images. I can click the layers in the "project" section and it shows the small image of it, but won't show on the primary viewer.

 

I have tried purging the memory/cache, restarting the program, restarting my computer, don't have any GPU updates, none of it works. I've tried checking/rechecking every box in the preview section,  tried checking/unchecking "preserve framerate/resolution" in comp setting. There is no audio in this file, only images, but I still tried right clicking and unchecking the "audio" selection for preview. I can open the orignal PSD file (as if I'm starting it over) and it shows the iamges, but it doesn't show them on my actual animation file.

 

Please help.

 

 

 

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2 replies

ToolfarmJP
Community Expert
Community Expert
Dec 26, 2024 3:15 AM UTC

Would you try to turn off the option of "Enable Multi-Frame Rendering" in Preferences > Memory & Performance tab if you use  a third-party plug-in?

 

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RavenSKAuthor
Participant
Dec 26, 2024 4:08 AM UTC

I don't use any plugins (that I'm aware of? Unless Adobe has default ones)
I tried that regardless and it doesn't work. 

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