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Participant
September 17, 2024
Question

No me abre after effects

  • September 17, 2024
  • 3 replies
  • 230 views

De unos dias para aca el after effects no abre tengo un IMac 27 - 2019 3.1ghz intel core 5 con Big surf funcionaba bien, ya lo he desinstalado e instalado varias veces y nada ... Alguna ayuda por favor

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3 replies

kglad
Community Expert
Community Expert
September 18, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">
Participant
September 18, 2024

Yes i use app application 

Dont show the error only appear the window to sent de inform

Inspiring
September 18, 2024

Could you let us know more about your system specifications (CPU, GPU, RAM, OS version)? What exactly happen when you try to launch? Do you see the splash screen? Does it go past the splash screen? You can the suggestions in the following article: https://adobe.ly/3TyjCwQ

Looking forward to your response.


Thanks,
Nishu

kglad
Community Expert
Community Expert
September 17, 2024

did you use the cc desktop app to install after effects?

 

do you see an error message?