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Yuna22822001pyd3
Participant
February 4, 2022
Question

NO support from Adobe after effects

  • February 4, 2022
  • 2 replies
  • 188 views

Adobe just digs for the money in your pocket. There's nobody to answer when you encounter a problem. I have updated EF to the latest version and it is not responding at all. I have posted the problem for a week now, and yet there has been no response from Adobe. Do NOT purchase adobe after effects 2021/2022. Adobe is just after your money. Do not waste your money on Adobe After Effects 2021 and 2022! You will regret purchasing it.

This topic has been closed for replies.

2 replies

Rameez_Khan
Rameez_Khan
Legend
February 4, 2022

Hi Yuna,

 

I'm sorry to hear about your poor experience with our service! I checked your original discussion and really apologise that we didn't follow up on time. I've responded to that discussion so that we can continue troubleshooting there.

 

Going forward, if you need urgent support for your Adobe products, you should reach out to 1:1 chat/phone support as thepixelsmith mentioned. The link is here: https://helpx.adobe.com/contact.html

 

Best,

Rameez

thepixelsmith
Community Expert
thepixelsmithCommunity Expert
Community Expert
February 4, 2022

If you want to talk to Adobe directly about a technical issue you should contact customer support.

This is a user to user forum, while there are sometimes Adobe employees who post here most of the poeple who respond to questions are fellow users like yourself.

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