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nishu_kush
Community Manager
Community Manager
March 17, 2022

Hi Eliezo236232869cts,

 

Welcome to the community and sorry for your issue.

A screenshot of the error would help us to understand the issue better. As per your description, it looks like it is related with the user account permissions. You can try the steps suggested in the following article: https://helpx.adobe.com/in/x-productkb/multi/preferences-folder-read-only-error.html

Let us know how it goes.

 

Thanks,
Nishu