Only Black Screen shows up when I import .psd or .ai files!

Forum|Forum|8 years ago
May 17, 2017
5 replies
12245 views

Hi!

I would like to make a logo animation. I designed a logo to animate it. I imported thed psd file to AE with layer separation and only the Black Screen effect shows up. This is the same when I try with .ai. AE understands and knows there are layers but doesn't show anything just the black screen. Of course i tried with different importing settings...

Please help! I use the 2017 CC version.

B

brendann9158727

Participant

I had this problem on a document that had multiple artboards.

When I moved the shapes to a new file with one artboard it worked in AE.

Could be unrelated, but you could give it a shot.

T

ThisIsLewis

Participant

I had this problem on a document that had multiple artboards.
When I moved the shapes to a new file with one artboard it worked in AE.
Could be unrelated, but you could give it a shot.

By @brendann9158727

Hi, I had the same issue just now trying to import layers from AI into AE. Seems AE doesn't deal with AI artboards well and this fixed all my issues. Thanks for posting your comment. Life saver!

P

patmatmtl

Participant

I got the same problem this morning with with a client file. You need to change the colour profile setting.

In Photoshop you go in the menu Edit/Convert to profile...

and then you select under destination space menu : Working RGB - sRGB IEC61966-2.1

Then save your file with another name and reimport it in After Effects - Composition Retain layer size - Merge layers style into footage or if you need to edit select the other option.

Let me know if it works out. For me it works fine and now animating the file.

Best,

P

Kevin-Monahan

Community Manager

Hi Boldi S,

Did you ever solve this issue? What did you do to fix it? Let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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ollienorth

Participant

Im having the same problem at work too. I think maybe its a memory problem as my Mac is ancient at work. I opened .psd files with transparency then tried to open another one in the same project. Now any picture I try to open is showing up as black. Ill re-boot my tired old Mac pro and see what happens .I hope this is not some serious bug. ( AE CC 2017)