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Participant
October 31, 2023
Question

Opening after affects then it shows me a message for one second saying you cant run it because you n

  • October 31, 2023
  • 5 replies
  • 232 views

Opening After affects and it shows me a message for one second saying you cant run it because you need Cinema 4D  or when I want to open after affects normally it says this |(picture shown in the description) and crashes to continue and then it just crashes. I already tried uninstalling and reinstalling it and it hasn't worked. Please help

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5 replies

nishu_kush
Legend
April 27, 2024

Can you install the latest version of After Effects and see if the issue persists?

Let us know. I am moving this thread from Bugs to Discussions for now.

 

Thanks,

Nishu

Saifoo12Author
Participant
November 1, 2023

Nope, theres no report anything.

October 31, 2023

When AE crashes, does a Report Crash dialog appear? If so, can you make sure to fill in your email (in the email field) and then send the report. We can then look up what the crash is and hopefully be able to help you.

Saifoo12Author
Participant
October 31, 2023

Hello, i tried this method but it started saying this then it crashes instantly, what do i do?

October 31, 2023

The image suggests you're running the intel version of AE on an Apple silicon Mac, and it is just informing you that some features won't be available. You should be able to switch the the native Apple silicon version by right clicking on the AE application, Get Info and then uncheck the box about using Rosetta. See if that helps get you going.