Skip to main content
ralphm55625938
Participating Frequently
December 10, 2021
Question

PC Crashed with rotobrush

  • December 10, 2021
  • 2 replies
  • 231 views

Hi,

you can see my setup

 

When i started work on After effects, i tried to crop a vidéo in 1080, 21 secondes. My computer crashes. Do you think it's normal ? I'm not sure. My RaM was on 100%. I buyied this computer specially to work on after effects, it costed 3000 €, so i'm quite upset.

I think something wrong is my computer, do we agree that a computer with this set up should run rotobrush ?

This topic has been closed for replies.

2 replies

Community Expert
December 10, 2021

Comienza por actualizar lo más que puedas tanto After Effects, como el Sistema Operativo y por supuesto los drivers de todo tu hardware, especialmente los de la GPU. 

Byron.
ralphm55625938
Participating Frequently
December 10, 2021

All the drivers are updated...

Mohammad.Harb
Community Expert
Community Expert
December 10, 2021

which version of After Effects ?

Try rolling back to a previous version and check if the same issue repeat there

 

ralphm55625938
Participating Frequently
December 10, 2021

The last.

I don't know how to install a previews version...

But i wil try