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Richard Rosenman
Inspiring
April 22, 2026
Answered

Plugin "About" description missing as of AE v26 (SDK)

  • April 22, 2026
  • 1 reply
  • 8 views

Hi gang;

As of After Effects v26, it seems the description no longer shows up when a user right-clicks on the plugin title, and selects “About”. Now it only displays the plugin title and version.

This is a real problem because the description displays the request code which is required for activation. Now my users can’t see the request code so they can’t activate the plugin!

My question is whether this was intentionally removed, or if it is a bug in my code that worked with previous versions of AE but no longer does? Here is the code I use to display my content:

 

	PF_Err	err = PF_Err_NONE;
AEGP_SuiteHandler suites(in_data->pica_basicP);

A_char strMode[256];
if (licensemode == 0) strcpy(strMode, "DEMO MODE"); else strcpy(strMode, "REGISTERED");

if (!err) {
suites.ANSICallbacksSuite1()->sprintf(out_data->return_msg,
"%s - v%d.%d - %s\r\r%s\r\rRequest Code: %d",
STR(StrID_Name),
MAJOR_VERSION,
MINOR_VERSION,
strMode,
STR(StrID_Description),
get_req_code());
}
return err;

get_req_code() is my function that gets the user’s request code. 

I urgently need to fix this so if anyone has some suggestions, they are greatly welcome.

Thanks

Correct answer Richard Rosenman

I’ve isolated the problem. The StrID_Description contained a “©” character symbol. I guess the new AE v26 doesn’t like that. Removing that symbol solved the issue. 

Hope this helps someone else.

1 reply

Richard Rosenman
Richard RosenmanAuthorCorrect answer
Inspiring
April 22, 2026

I’ve isolated the problem. The StrID_Description contained a “©” character symbol. I guess the new AE v26 doesn’t like that. Removing that symbol solved the issue. 

Hope this helps someone else.